Penzeys Reviews
Based on 6 customer reviews and online research, penzeys.com has a consumer rating of 3.3 out of 5 stars, indicating that most customers are generally satisfied with Penzeys.
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How would you rate Penzeys?
Customer Reviews (6)
I received Penzys Spices for a gift. Too bad somebody waisted their money on this hateful, racist company. This company trash talks half the American population, labeling them as racists. Their product is not even good enough to regift. Straight to the trash bin!
Every item I have ever received from Penzey's has been stellar quality. I was first introduced to the company when I received a box of spices as a wedding gift fourteen years ago, and I have been a loyal customer ever since. The Justice seasoning is particularly good, and their smoked paprika is out of this world!
Additionally, I received each order quickly, always with a little "happy" inside. One time a heart-shaped pin with the word "love", another time a fun poster of an astronaut that my daughter has hanging on her wall. It's those touches that make you feel that you are truly appreciated as a customer. They go the extra mile.
I also love that the owner is steadfast and open about his beliefs and values, spending large sums of his money to support causes dedicated to racial justice, social welfare, and overall equity. I am proud to support this company and always excited to order something new and delicious, as well as reordering old favorites.
I've been trying to order online and by calling my local Penzey's store -- to no avail. The website is arcane; no one will answer the phone at the store. They, unfortunately lost my business to another spices company. Probably a good thing, since now, as I read the other reviews about the company's political bent, I would have terminated my business anyway.....
There's something for everyone, for yourself, gifts, teachers, individual spices, packages of various sizes, including towels, pins, and stickers, and even specifics like for teachers. Wow! *And* it's all delicious, *and* from a company that cares about standing up for what's right. Notice that no reviews have a single negative thing to say about the product.
They offer a lot of sales, freebies, and put their money where their mouth is. Rarely do I feel so good about buying from a company. Great product and humanity in a company.
Having been an in store shopper in the past, I have now had the unpleasant experience of providing my email for my drive up order. I have lost count of how many emails in the past 10 days, but when you send one to tell me what to watch on TV, it's simply not fair to your customers. Please show more respect.
I've been a customer of Penzeys for more than ten years and have always had a fantastic experience with them. Their spices are high quality and make the difference in recipes. Their business model is sound and products are received in a timely manner as well as thoughtfully packaged. Quality, customer service, prices and responsiveness. Once you try their spices, you won't want to use old store brands ever again!
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